Strategy for Improving Service Performance through Organizational Culture and Climate
نویسندگان
چکیده
منابع مشابه
Organizational climate and culture.
Organizational climate and organizational culture theory and research are reviewed. The article is first framed with definitions of the constructs, and preliminary thoughts on their interrelationships are noted. Organizational climate is briefly defined as the meanings people attach to interrelated bundles of experiences they have at work. Organizational culture is briefly defined as the basic ...
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* Martinez: Massachusetts General Hospital, 55 Fruit Street, Boston, MA 02114 (e-mail: [email protected]). Beaulieu: Harvard School of Public Health, 677 Huntington Ave, Boston, MA 02115 (e-mail: [email protected]). Gibbons: MIT, 100 Main Street, Cambridge, MA 02142 (e-mail: [email protected]). Pronovost: Armstrong Institute for Patient Safety and Quality, Johns Hopkins ...
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ژورنال
عنوان ژورنال: Budapest International Research and Critics Institute (BIRCI-Journal): Humanities and Social Sciences
سال: 2020
ISSN: 2615-3076,2615-1715
DOI: 10.33258/birci.v3i2.994